IT Services | Ocean City, Berlin, Pocomoke City, Princess Anne | Worcester County MD
IT SERVICES FOR Ocean City and WOrcester County MD
Are you looking for technical support in Ocean City, MD or Worcester County? Inacom has been Delmarva’s premier provider of IT Services since 1982.
Inacom helps organizations by remotely managing the devices on their computer network. Our customers are small and medium-sized businesses, non-profits, healthcare practices and local government agencies. We focus on your business technology so that your employees can focus on customer service, production, and business operations.
As your IT Service Provider, Inacom helps you adopt a forward-thinking approach to managing your computer network. We ensure your computers, laptops, servers, and cloud services align with your business strategy. We’re available on an as-needed basis to address your business technology needs, without a fixed monthly fee.
Most other MSPs require strict adherence to their systems and policies. Rather than becoming your partner, they’re enforcing their will upon your users. We build our IT support program around your needs and your business processes:
- We’re flexible to user expectations
- We educate users to create positive outcomes and improvement
- We’re innovative and can modify service delivery when necessary
- Our fantastic Service Level Agreement maximizes network uptime
Since 1982, Inacom has provided information and communication solutions to Ocean City, MD and the rest of Worcester County. We have clients all over the area, including Berlin, Ocean Pines, and Pocomoke City, MD. Our broad portfolio of products and services makes us an ideal business partner.
Our Clients Include Many of Worcester County's Best Known Businesses
Healthcare
Worcester County has many healthcare providers supporting the local community in Ocean City, Oceapn Pines, Berlin, and Snow Hill. We support many of them!
We’re a favorite provider for Pharmacies, Primary Care Physicians, Dentists, and Physical Therapists.
Hospitality
Restaurants, Hotels and Entertainment venues need secure networks, public Internet services, and websites to provide exceptional guest experiences.
Our IT services are available 24/7. If you’re open, we’re open!
Professional Services
We’re not just talking lawyers and accountants here. Inacom also supports the skilled trades, like General Contractors, Plumbers, Electricians and HVAC.
We’re Ocean City’s trusted partner when data security and remote access are essential to providing client support.
Inacom's Small Business IT Services are Centered Around These Core Activities:
Remote Help Desk Support
Remote Help Desk is the core foundation of managed services for small businesses. We provide you with access to a team of desktop support professionals, dedicated to rapidly resolving computer problems.
We designed our Remote Help Desk for swift resolution of user issues during regular working hours. If your team member faces a problem or has a question, they can raise a ticket to our support desk. Our Desktop Support Technicians typically resolve most support desk tickets within the same day.
Remote Monitoring and Maintenance (RMM)
Ensuring high systems availability requires monitoring systems for signs of trouble, and addressing them before the system goes down. Let us keep an eye on your IT assets and address the little problems before they impact productivity. Network monitoring and computer maintenance can ensure your business systems are up and running 24/7.
Data Backup and Disaster Recovery Plans
Our data backup solutions are constantly gathering and backing up critical information from your systems. We create backup and disaster recovery processes tailored to your budget and posture.
We help you define the important data from desktops, servers, remote users, and remote datacenters. Then we design systems to back this data up securely. Data restoration can take place in the cloud or on loaner equipment, depending on the circumstances.
Managed Security Solutions
Inacom provides cybersecurity solutions encompassing the endpoint, network boundary, cloud, and identity-related areas such as Active Directory and Microsoft Entra ID. Artificial Intelligence enhances response speed and provides one-click solutions to prevalent threats. We improve the network security posture of your organization while reducing workloads for your staff.
Managed Print
As a Sharp dealer, Inacom has a broad line of MFPs and laser printers to build a fully managed print environment.
Our Document Activity Analysis helps you right size your printing fleet and identify opportunities to save time and money.
Managed WordPress
Nearly two thirds of the Internet’s websites run WordPress, with good reason. This system makes it easier for people who are not developers to update their own content on the web. It is a powerful content management system that has made the web more accessible.
Most organizations do not have the technical expertise to run their website in an efficient manner, however. Inacom’s Managed WordPress provides that technical expert. Let us handle:
- Web Hosting
- Plugin and Core Updates
- Site Backups
- Managed Security
- Licensing
We Support the Business Technologies You're Already Using
Microsoft 365
We’re one of the Mid-Atlantic region’s largest Microsoft Partners. Choose Inacom to help you deploy and manage Microsoft 365 for your organization.
Data Backup
Veeam provides data backup solutions for on-premise, cloud, and hybrid cloud networks.
Cybersecurity
Barracuda offers industry leading content filtering and network security products. Say goodbye to spam!
HP and HP Enterprise
Desktops, notebooks, servers and networking equipment from one of the world’s largest manufacturers.
Dell
We also have Dell’s business class computers available for sale.
Free Email Migration to Microsoft 365
Email and Collaboration tools are more important than ever. Gain access to enterprise level Exchange servers to sync your email across all devices. Use Teams to videoconference with your co-workers and clients. Plus gain access to the popular Microsoft Office suite of products in a monthly subscription.
If you’re looking to deploy Microsoft 365, we’ll migrate your email in for free. 1 mailbox or 1,000 – it doesn’t matter. We’ve migrated thousands of mailboxes and we’d love to help you, too.
We’re IT Support for Your Internal IT Department
We recognize the value of IT professionals. Let us take over the tedious and time consuming tasks that are a drag on their day.
We can also help to fill staffing gaps and supply specialized skillsets during larger deployments. Use one of our Technicians, Administrators, or Engineers just as much as you need them. Enjoy a cost savings vs. recruiting and hiring another full time team member.
Inacom is also a valuable resource for purchasing IT hardware. Our Sales Engineers can help you choose the right product, and we offer fair pricing to simplify your list of vendors.
Contact Us Today
Inacom Information Systems
111 Davis Street
Salisbury, MD 21804
Ph: 410.543.8200
Fx: 410.543.8261